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How 55pkr Handles Your Personal Data

This policy sets out what data we collect when you open an account, use JazzCash, Easypaisa, or Raast for deposits, and browse the lobby. We limit collection to what's needed — your account credentials, payment transaction records, and session data.

Account Data OnlySecure Payment RecordsLocal Payment PrivacyYour Right to Request Changes
55pkr How 55pkr Handles Your Personal Data
HOW WE HANDLE DATA

Data Security, Retention, and Your Account Rights

Your account data is stored on secure servers with access controls that limit who can view your records. We apply encryption to login sessions and payment transaction records, including those from JazzCash, Easypaisa, and Raast. You have the right to ask what data we hold, request corrections to inaccurate details, or ask us to close and delete your account. All such requests go through our support channel, and we aim to respond within a reasonable period.

Account Security

Login sessions run over encrypted connections. Only authorised staff can access account records, and access logs are maintained to track any internal data retrieval activity.

Cookie Control

We use session and preference cookies only. You can clear or block them through your browser at any time. Blocking session cookies will affect your logged-in state on mobile or desktop.

Data Retention

Account records, including JazzCash, Easypaisa, and Raast payment history, are kept while your account is active and deleted within a reasonable period after you request closure.

Your Data Rights

You can request a copy of your data, ask us to correct inaccurate details, or request account deletion. All requests are handled through the support channel listed on this page.

PRIVACY CONTACT

How to Reach Us on Data Matters

Have a question about what data we hold, or want to request changes to your account details? Our support team handles privacy queries directly. You can reach us through the live chat in your account dashboard, or by email — both channels are handled by the same team. If your query relates to JazzCash, Easypaisa, or Raast transaction records, have your account username and the approximate deposit date ready so we can pull up the correct records.

Team online

Live Chat

Open the chat widget from your account dashboard. Ask about data held on your account, transaction records, or how to update your contact details.

Email Support

Write to our support address with your account username and query details. We handle data access requests, correction requests, and account deletion queries through email.

Account Settings

You can update your registered contact number, email address, and linked payment method details directly inside account settings — no support contact needed for basic profile changes.

Questions About Your Data and This Policy

These are the questions we hear most often about how we handle account and payment data. If what you're looking for isn't covered here, reach out through live chat or email — our team can address anything specific to your account, including transaction records for JazzCash, Easypaisa, or Raast payments, stored contact details, and what happens to your data when you decide to close your account with us.

We collect your name, contact number, and email address at registration. When you deposit, we log transaction references from JazzCash, Easypaisa, or Raast — but never your PIN or banking password.

We share limited account data with payment processors, fraud-detection services, and infrastructure providers under confidentiality agreements. We do not share your data with advertisers or unaffiliated marketing companies.

Transaction records and account details are retained for a defined period after closure, in line with standard practice. Once that period ends, your data is removed from our systems.

Contact our support team via live chat or email with your account username. We confirm your identity and provide the relevant account data within a reasonable timeframe after verification.

Yes. Send a deletion request through support with your account details. We process closure and remove your data, except where retention is required by applicable rules or payment-network requirements.

Payment records tied to your account are held under our retention policy and any payment-network requirements. They are not used for marketing and are not shared with unrelated third parties.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.